Privacy and protection of your information
Welcome to RiderAshu. This Privacy Policy explains how RiderAshu ("we", "us", or "our") collects, uses, stores, and protects information when you use the RiderAshu website and mobile application.
Depending on how you use RiderAshu, we may collect information that you provide to us, including:
When you use our website or app, technical information such as device type, operating system, browser/app information, IP address, crash information, and general usage information may be collected where necessary for security, performance, and service improvement.
Some RiderAshu features may use location information if you choose to grant the required permission. Location may be used to support location-based features such as rides, tours, maps, or nearby community features. You can manage location permissions through your device settings.
We may use information to:
We do not sell your personal information. We may share information only when reasonably necessary to operate RiderAshu, such as with service providers that help us with hosting, payment processing, communications, analytics, security, or other technical services. We may also disclose information when required by applicable law or to protect the rights, safety, and security of RiderAshu, our users, or others.
If you post a profile, message, image, ride, tour information, comment, or other content in a feature designed for sharing with other users, that information may be visible to the people or groups for whom you share it. Please avoid posting sensitive personal information publicly.
Our website may use cookies or similar technologies to maintain sessions, remember preferences, improve security, and understand how our services are used. You can control cookies through your browser settings, although some website functions may not work correctly if required cookies are disabled.
We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary to provide our services, maintain accounts and records, resolve disputes, prevent abuse, comply with legal obligations, and enforce our agreements. Retention periods may vary depending on the type of information and the reason it was collected.
RiderAshu is not intended for children who are below the minimum age required to use the service under applicable law. We do not knowingly collect personal information from children in violation of applicable requirements. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.
Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, deletion, or other restrictions on processing. You may also be able to update account information through your RiderAshu account. Requests can be made through our website or by contacting RiderAshu.
RiderAshu may use or link to third-party services. Those services have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services that we do not control.
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or privacy practices. The updated policy will be published on this page with a revised "Last updated" date.
If you have questions about this Privacy Policy or how RiderAshu handles information, please contact us through the official RiderAshu website: https://riderashu.com/